Choosing a moving company in NYC isn’t just about price—it’s about reliability, experience, and the right services. Before hiring a mover, ask these five essential questions to ensure a smooth and hassle-free move.

1. Have You Handled Moves Like Mine Before?

NYC’s buildings vary widely, from high-rises with freight elevators to historic brownstones with narrow staircases. Make sure your moving company has experience navigating your specific type of move.

A moving company with local expertise understands the logistics of city moves. This includes managing freight elevator reservations, navigating busy streets, and handling moves in areas where parking is limited. The last thing you want is a mover struggling to figure things out on the day of your move.

licensed mover

2. Are You Licensed and Insured?

A professional mover should have proper licensing. In New York, companies must be licensed by the New York State Department of Transportation (NYSDOT) for local moves and the U.S. Department of Transportation (USDOT) for interstate moves. Additionally, ensure they offer insurance coverage for your belongings.

Insurance is just as important. A professional moving company should offer multiple coverage options, including basic liability coverage and full-value protection. Basic coverage typically reimburses a small amount per pound for lost or damaged items, while full-value protection ensures that your belongings are repaired, replaced, or compensated at their full worth.

3. What’s Included in the Quote?

Avoid surprise charges by clarifying what’s covered in your moving estimate. Ask:

  • Does it include packing services, furniture disassembly/reassembly, and storage options?
  • Are there extra charges for staircases, narrow hallways, or multiple stops?
  • Will there be additional fees for delays or last-minute changes?
Reputable movers

4. What Happens if Something Gets Damaged?

Even the best movers can encounter unexpected situations. Ask about their damage policy and insurance options. Reputable movers will offer full replacement value protection and a clear claims process.

5. Do You Offer Secure Storage Solutions?

Sometimes, your new home may not be ready on your moving day, or you may need extra space for your belongings. In these cases, having access to secure, climate-controlled storage can be a lifesaver. A good moving company should offer flexible short-term and long-term storage solutions to fit your needs.

When it comes to moving in New York, experience and reliability matter. Movers Not Shakers is a leading moving company in NYC, offering efficient, stress-free relocations with transparent pricing and expert handling of your belongings. You can trust our local moving services to transport all your belongings with utmost care to prevent loss or damage. Choose our services to have a hassle-free moving experience.