Moving in New York is already stressful enough without having to worry about scammy movers. Unfortunately, rogue moving companies are all too common, and unsuspecting customers often get caught in their traps. From skyrocketing fees to disappearing acts, here’s how to spot the red flags and protect yourself.

Common New York Mover Scams

1. The Hostage Situation
This is one of the most notorious scams. The movers load your belongings, then refuse to deliver them unless you pay significantly more—sometimes double or triple the original estimate. It’s extortion, plain and simple.

2. The Bait and Switch
A mover gives you a low-ball quote to secure your business. But come moving day, they change the plan—new fees, higher rates, or suddenly necessary “extras” appear out of nowhere.

3. Surprise Delivery Fees
Some movers tack on outrageous, unjustified charges for things like “extra handling,” “long carry,” or “fuel surcharges.” These costs aren’t disclosed upfront and must be paid to retrieve your belongings.

4. Late—or Never—Delivery
The mover promises timely delivery but fails to show up as scheduled. In the worst cases, they vanish entirely with your items.

5. Reckless Abandonment
This is when a mover collects your payment upfront, then ceases operations or disappears altogether—leaving your belongings stranded and your money gone.

Expert Tips to Avoid New York Mover Scams

Don’t Pay Large Deposits Upfront
Reputable movers typically don’t require large down payments. If a company demands a hefty sum before moving day—especially in cash—it’s a red flag. Use a credit card for payment to add a layer of fraud protection.

Check for Consistent Business Names
Scam companies often switch names to escape bad reviews or BBB complaints. Be wary of movers who operate under multiple names or don’t answer the phone with their full business title. A credible company should provide a valid DOT number and state licensing info.

Scrutinize Packing Costs
If you’re hiring movers to do the packing, ask about the packers’ experience. Inexperienced workers may carelessly pack your items, increasing the risk of damage. Also, packing services can be expensive—consider packing yourself or getting help from friends and family.

Ask About Additional Fees in Advance
Hidden costs can include stairs, elevator use, long carry distances, or restricted truck access. These charges aren’t always scams—but they should be disclosed upfront. Always ask for a detailed, itemized quote.

Never Sign a Blank or Incomplete Contract
Get everything in writing. Your contract should include a complete inventory of your belongings and clearly list all fees, services, and terms. If it’s not on the inventory list, you may not be able to file a claim if something goes missing.

Be Wary of “Guaranteed” Quotes
Not all contracts are created equal. There are three types:

• Binding Estimate: Final price based on the quoted weight/services.
• Non-Binding Estimate: Final price may increase if actual weight is more.
• Binding Not-to-Exceed Estimate: You’ll pay less if the weight is lower than estimated, but never more.

A “guaranteed quote” not backed by an official estimate type could signal dishonesty.

Stay Informed, Stay Protected

Moving should be an exciting new chapter—not a nightmare. By doing your research, asking the right questions, and staying alert to common scams, you can ensure a smoother and safer relocation experience in New York.

When it comes to protecting your belongings and avoiding shady practices, choosing the right moving company makes all the difference. Movers Not Shakers is a team of professional movers in NYC known for transparency, reliability, and eco-friendly practices. With years of experience and a stellar reputation, we make moving stress-free and scam-proof.

Ready for a smooth, honest move? Get a quote today from us and let trusted professionals handle your next relocation in New York City.