Hiring a moving company is one of the biggest steps in the relocation process. The right movers can make your transition stress-free, but if expectations aren’t clear, misunderstandings can quickly arise. The good news? With some planning and communication, you can ensure everything goes smoothly on moving day.

Here are some practical tips to help you avoid common pitfalls and keep your move on track.

1. Request an In-Home Moving Estimate

Moving costs can add up quickly, so clarity from the start is essential. Always request an in-home or on-site estimate so the movers can accurately assess your belongings.

Before the estimate:

Declutter first. Decide what you’ll keep, donate, sell, or discard. This prevents you from paying to move items you no longer need.

Disclose specialty items. If you have heavy or delicate items (like a piano or oversized furniture), let your movers know in advance so they can bring the right equipment.

Keep in mind that commercial moves often differ from residential ones. Office relocations involve sensitive electronics, documents, and valuable equipment. In these cases, your movers should provide a customized plan to minimize downtime for your business.

2. Read Your Moving Contract Carefully

Never sign a moving contract without reading it thoroughly. Your contract will outline:

  • Services included
  • Payment terms
  • Valuation (liability coverage)
  • Cancellation policies
  • Possible additional fees

Since this is a legally binding document, don’t hesitate to ask questions if something isn’t clear. Knowing the terms upfront helps you avoid unexpected charges or disputes later.

Confirm Delivery Dates

3. Confirm Delivery Dates

Unlike ordering a package, moving companies rarely provide exact delivery dates. Instead, they’ll offer a delivery window, which gives them flexibility for loading, travel time, and logistics.

Some movers do offer guaranteed delivery dates as an additional service—just be aware that it comes at an extra cost. Clarify these details early to avoid frustration on moving day.

4. Understand Your Insurance Options

Accidents can happen, so it’s important to know what protection you have. Moving companies typically offer:

  • Released Value Protection: Basic coverage included in your move (about 60 cents per pound per item).
  • Full Value Protection: Additional coverage at an extra cost, making the company liable for the replacement or repair of lost or damaged items.

Keep in mind: High-value items (jewelry, fine art, collectibles) may not be fully covered. Ask your movers for specifics and consider purchasing third-party insurance if needed.

5. Do Your Homework on Movers

One of the most common moving mistakes is hiring a company without proper research. To avoid scams or poor service:

  • Check online resources like the Better Business Bureau (BBB) for reviews and complaints.
  • Ask friends, family, or colleagues for personal recommendations.
  • Compare estimates from multiple companies to find the best balance of reliability and affordability.

Choosing experienced, reputable movers is key to protecting your belongings and your peace of mind.

At Movers Not Shakers, we know that clear communication is the key to a stress-free move. As professional movers in NYC, we specialize in eco-friendly, efficient, and reliable relocations tailored to your needs. Whether you’re moving across town or across the country, our team ensures transparency every step of the way. Ready to move the right way? Contact us today and experience a smoother relocation with NYC’s trusted green moving company.