Moving is stressful enough without hidden scams adding unexpected costs and frustration. While most people are aware of traditional moving scams—like lowball estimates followed by surprise fees—there’s another lesser-known scam that often targets people during a move, even before the moving truck arrives.
This scam revolves around changing your address with the United States Postal Service (USPS), a routine task that millions of Americans complete every year.

The Hidden “Change of Address” Scam
When you move, updating your address with USPS is essential to ensure your mail is forwarded correctly. The official USPS process is simple and inexpensive:
$1 identity verification fee when done online
Free when completed in person at a local post office
However, many consumers unknowingly end up on unauthorized third-party websites—often called “agent websites”—that charge $10, $20, $30, or more for the same service.
These websites are not affiliated with USPS, despite appearances.
How These Websites Trick Consumers
Scam websites rely on confusion and timing. Here’s how they do it:
- They appear at the top of search engine results through paid ads
- They use official-sounding names and USPS-like branding
- Their forms closely mimic the real USPS change-of-address page
Many people don’t realize they’re on a third-party site until after their credit card has been charged.
In some cases, consumers report:
- Overcharges for a basic service
- Recurring monthly fees they didn’t authorize
- Mail that was never forwarded at all
Are Third-Party Address Changes Ever Legitimate?
Yes—but only in specific situations.
Third-party address changes are intended for cases such as:
- A family member changing an address for an elderly relative
- Someone with power of attorney handling the move
- Address changes for individuals without online access
In legitimate cases, fees are clearly disclosed, and the customer knows a third party is handling the request. The problem arises when websites intentionally blur that distinction.
How to Protect Yourself When Moving
Moving already involves dozens of decisions. Use these tips to avoid unnecessary headaches:
1. Only change your address through the official USPS website
Use moversguide.usps.com or visit your local post office.
2. Be cautious with paid ads
The top search result isn’t always the official one.
3. Review your credit card statements
Look for unfamiliar or recurring charges after your move.
4. Avoid rushing through forms
Scam sites rely on urgency and distraction.
Moving Smarter Starts With Staying Informed

Scams like these target people during moments of transition—when attention is divided and stress is high. Understanding where these risks exist helps you stay in control of your move and your finances.
Whether you’re planning a local move or relocating long-distance, being informed is just as important as being organized. A smooth move starts with the right information and the right professionals by your side.
Movers Not Shakers knows that a successful move isn’t just about transportation, it’s about trust, transparency, and protecting our clients from costly mistakes along the way. As professional movers in NYC, we help customers navigate every step of the moving process, from planning and packing to secure delivery, while avoiding common scams and hidden fees that often catch people off guard during a move. Whether you’re relocating within New York City or moving long-distance, we provide reliable, stress-free solutions tailored to your needs. Connect with us today and let NYC’s professionals handle the heavy lifting.
